Xielo in Tulum – Updated 2026 prices and secure booking

Xielo

XIELO, Zama, Tulum, Mexico

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Most popular services

24-hour front desk

Non-smoking rooms

Shuttle service

Free parking

Internet

Car hire

Free Wi-Fi

Pool

Air conditioning

Designated smoking area

Daily maid service

Rooms

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Check-in - Check-out

Guests and rooms

2 Adults 0 Children - 1 Room

Three-Bedroom Premium Apartment

Guests: 6

Area: 65 m²

BedRoom

1 x King bed(s) (181-210 cm wide)

BedRoom

1 x King bed(s) (181-210 cm wide)

BedRoom

1 x King bed(s) (181-210 cm wide)

BedRoom

Room description:

This spacious apartment comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned apartment is consisted of of a dining area, a flat-screen TV with streaming services a washing machine and a balcony. The unit has 3 beds.

Food & Drink:

Tea/Coffee maker

Media & Technology:

TV, Flat-screen TV, Streaming service (like Netflix)

General:

Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access

Outdoors:

Balcony

Kitchen:

Refrigerator, Microwave, Washing machine, Kitchen, Kitchenware, Dryer, Oven, Stovetop, Cleaning products, Coffee machine, Dining table, Wine glasses

Living Area:

Sitting area, Sofa, Dining area

Bedroom:

Wardrobe or closet, Linens

Building Characteristics:

Private apartment in building

Accessibility:

Roll-in shower

Pool and Spa:

Pool towels

Room Amenities:

Socket near the bed, Non-feather pillow

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap

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Area Info

Restaurants & cafes

Aroma Tulum

1.5 km

Me Latte Café Tulum

1.1 km

Casa Palmeta

1.6 km

Norita-Tulum

450 m

Fit-a-Licious

250 m

The Pitted Date

250 m

Beaches in the Neighborhood

South Tulum Beach

3.6 km

Las Palmas Beach

5 km

Paraíso Beach

6 km

Playa Pescadores

6 km

Playa Santa Fe

5 km

What's nearby

Parque Nacional Tulum

4.1 km

Parque Nacional Tulum

5 km

Tulum Archeological Site

5 km

Sian Ka´an Biosphere Reserve

13 km

Closest airports

Playa del Carmen National Airport

63 km

Tulum Naval Air Station

5 km

Tulum International Airport

38 km

Public transport

Tulum Bus station

1.4 km

Bus station Tulum Ruins

4.4 km

Facilities - Xielo

Services

24-hour front desk
Airport shuttle
Laundry
Car rental
Baggage storage
Concierge
Shuttle service (additional charge)
Airport shuttle (additional charge)
Daily housekeeping
Shuttle service

General

Non-smoking rooms
Family rooms
Hypoallergenic room available
Smoke-free property
Air conditioning
Designated smoking area
Wifi in all areas

Activities

Windsurfing
Diving
Snorkeling
Private beach area
Beach

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Property cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Parking

Parking
Free parking
Parking on site
Private Parking

Internet

Internet
Wifi
Free Wifi

Transportation

Public transit tickets
Airport pickup
Airport drop-off

Food & drink safety

Food can be delivered to guest accommodation
All plates, cutlery, glasses, and other tableware sanitized
Delivered food covered securely

Physical distancing

Contactless check-in/out
Cashless payment available
Mobile app for room service

Outdoors

Outdoor pool
Outdoor pool (year-round)

Pool and Spa

Beach chairs/Loungers
Swimming pool

Safety & security

24-hour security
Key access

Safety features

Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals

Front Desk Services

Invoice provided

House Rules

Check-in:

16:00

Check-out:

11:00

The Fine Print

This property does not accommodate bachelor(ette) or similar parties.

Frequently Asked Questions

What are the standard check-in and check-out times at Xielo?

Guests can check in from 16:00 and must check-out by 11:00.

What room categories are available to book at Xielo?

Xielo has only Three-Bedroom Premium Apartment option.

Does Xielo offer free parking?

Guests have access to complimentary parking on site.

Is a swimming pool located on site at Xielo?

Guests can use the outdoor pool at Xielo throughout the year.

Does Xielo arrange transfers for arriving and departing guests?

Airport transfer is available at Xielo for an additional charge.

What is the distance between Xielo and the closest airport?

The property is around 5 km from Tulum Naval Air Station by road.

Where exactly is Xielo?

Xielo is located at XIELO, Tulum, Mexico.

What is the nightly cost at Xielo?

To see exact prices at Xielo, please enter your travel dates.

Are there any good restaurants close to Xielo?

Guests can eat nearby at The Pitted Date (250 m).

Are there multilingual staff members at Xielo?

Guests can communicate with the staff in English and Spanish at Xielo.

Are there famous landmarks or sights near Xielo?

The area offers several landmarks, including Parque Nacional Tulum (2.8 km), Parque Nacional Tulum (3.8 km), Tulum Archeological Site (3.9 km) and Sian Ka'an Biosphere Reserve (12.3 km), which are easily reachable from the property.