Sueños Tulum
Zona Hotelera Tulum Km 8.5, Zona Hotelera, Tulum, Mexico
Exceptional
28 reviews
Most popular services
Restaurant
Bar
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Spa
Free Wi-Fi
Pool
Air conditioning
Daily maid service
Rooms
Choose dates to see prices
Junior Suite
Guests: 3
Area: 18 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This suite is located on the second floor and features a balcony with sea views. It also offers a safety-deposit box and a private bathroom with a shower, toilet and free toiletries. This room can accept just guests over 8 years old.
General:
Safe, Air conditioning, Soundproof, Mosquito net, Trash cans, Smoke Alarm, Key card access
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Sea view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Hypoallergenic pillow
Pool and Spa:
Pool towels
Food & Drink:
Wine/Champagne, Bottle of water
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Master Suite
Guests: 2
Area: 18 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite is located on the top floor and offers a furnished balcony with exceptional sea views. It also features a safety-deposit box and a private bathroom with a toilet, shower and free toiletries. This room can accept just guests over 18 years old.
General:
Safe, Air conditioning, Soundproof, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Outdoors:
Balcony
Living Area:
Desk, Sitting area
View:
View, Sea view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Hypoallergenic pillow
Pool and Spa:
Pool towels
Food & Drink:
Wine/Champagne, Bottle of water
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Beach Suite
Guests: 3
Area: 18 m²
BedRoom
1 x Full bed(s) (131-150 cm wide)
1 x Queen bed(s) (151-180 cm wide)
Room description:
This suite features an outdoor terrace with a seating area and views of the gardens. It also offers a safety-deposit box and a private bathroom with a shower, toilet and free toiletries.
General:
Safe, Air conditioning, Private entrance, Soundproof, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Living Area:
Desk, Sitting area
Outdoors:
Patio
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
View:
Garden view
Accessibility:
Entire unit located on ground floor
Room Amenities:
Clothes rack, Hypoallergenic pillow
Pool and Spa:
Pool towels
Food & Drink:
Wine/Champagne, Bottle of water
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Temple Penthouse
Guests: 4
Area: 20 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Guests will have a special experience as the suite features a hot tub. Boasting 1 bedroom, this suite has 1 bathroom with a shower, a seating area and terrace where you can relax. The suite offers air conditioning, sea views and wine/champagne. The unit offers 3 beds.
Food & Drink:
Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Soundproof, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Activities:
Hot tub
Living Area:
Desk, Sitting area
View:
View, Sea view
Bedroom:
Wardrobe or closet, Linens
Outdoors:
Terrace
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Hypoallergenic pillow
Pool and Spa:
Pool towels
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathrobe, Free toiletries, Toilet, Slippers, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Temple Clubhouse
Guests: 6
Area: 200 m²
BedRoom
3 x Twin bed(s) (90-130 cm wide)
1 x Full bed(s) (131-150 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
This double room has a mini-bar and soundproofing.
Food & Drink:
Minibar, Wine/Champagne, Bottle of water
General:
Safe, Air conditioning, Interconnecting room(s) available, Soundproof, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Flat-screen TV
Living Area:
Desk, Sitting area
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Sofa bed, Hypoallergenic pillow
Pool and Spa:
Pool towels
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathrobe, Free toiletries, Toilet, Slippers, Additional bathroom, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
9.7
Exceptional
28 reviews
Staff
10
Facility
9.43
Cleanliness
9.9
Comfort
9.7
Location
9.92
Price quality
8.47
Area Info
Restaurants & cafes
Papaya Playa Beach Bar
2.7 km
Vagalume
1.1 km
Radhoo Tulum
200 m
La Onda Restaurante
30 m
Tropique Restaurant and Bar
30 m
SUBWAY
40 m
Beaches in the Neighborhood
South Tulum Beach
3 m
Las Palmas Beach
6 km
Paraíso Beach
7 km
Playa Pescadores
7 km
Playa Santa Fe
8 km
What's nearby
Parque Nacional Tulum
4.9 km
Parque Nacional Tulum
8 km
Tulum Archeological Site
8 km
Sian Ka´an Biosphere Reserve
6 km
Closest airports
Playa del Carmen National Airport
69 km
Tulum Naval Air Station
10 km
Tulum International Airport
45 km
Public transport
Tulum Bus station
9 km
Bus station Tulum Ruins
10 km
Facilities - Sueños Tulum
Services
- Room service
- Meeting/Banquet facilities
- Airport shuttle
- Business center
- Babysitting/Child services
- Express check-in/out
- Tour desk
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Shuttle service
Activities
- Spa
- Massage
- Private beach area
- Beachfront
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Yoga classes
- Beach
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
- Outdoor fireplace
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Special diet meals (on request)
- Wine/Champagne
- Fruit
General
- Non-smoking rooms
- Family rooms
- Safe
- Soundproof rooms
- Air conditioning
- Wifi in all areas
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Accessible parking
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
Internet
- Internet
- Wifi
- Free Wifi
Pool and Spa
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Safety & security
- Key card access
- Smoke alarms
- Fire extinguishers
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
Air conditioning is only available from 20:00 to 08:00. This property uses solar panels to provide electricity during the day. The credit card on file is only to guarantee the booking. The hotel will be in contact and send a payment link for your stay which is due 14 days previous to the arrival day. Remote charges require a signed Authorization form along with a valid ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 12:00.
Sueños Tulum provides business services such as Meeting/Banquet facilities and Business center.
Rates at Sueños Tulum may change based on season and availability. Enter your dates to check prices.
Guests can enjoy multiple on-site dining and beverage venues at Sueños Tulum, such as Restaurant and Bar.
Hotel staff at Sueños Tulum provide assistance in English and Spanish.
The accommodation offers Accessible parking to make the stay easier for guests with reduced mobility.
Guests traveling with children can arrange babysitting services at Sueños Tulum.
The distance between Sueños Tulum and Tulum Naval Air Station is approximately 10 km.
Sueños Tulum is located at the following address: Zona Hotelera Tulum Km 8.5, Tulum, Mexico.
Room categories at Sueños Tulum include Junior Suite, Master Suite, Beach Suite and Temple Penthouse.
Free on-site parking is available for guests.
Sueños Tulum offers an outdoor swimming pool available year-round.
Sueños Tulum offers airport transfers at an extra cost.
Sueños Tulum offers several spa and wellness facilities, including Spa, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.
A number of local points of interest can be found in the area, including Parque Nacional Tulum (4.8 km), Parque Nacional Tulum (8.6 km), Tulum Archeological Site (8.7 km) and Sian Ka'an Biosphere Reserve (5.9 km), giving guests multiple sightseeing options.
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