Naala Tulum
Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, Zama, Tulum, Mexico
Very good
179 reviews
Most popular services
Parking
Restaurant
Bar
24-hour front desk
Non-smoking rooms
Shuttle service
Internet
Safety deposit box
Car hire
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Deluxe King Room
Guests: 2
Area: 50 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This double room's standout feature is the rooftop pool. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, a mini-bar, a wardrobe as well as city views. The unit offers 1 bed.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Fan, Private entrance, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk
Bedroom:
Walk-in closet, Wardrobe or closet, Linens
View:
View, City view
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Deluxe Quadruple Room
Guests: 4
Area: 60 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This quadruple room features a rooftop pool. Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned quadruple room features a flat-screen TV with streaming services, a private entrance, a mini-bar, a wardrobe as well as city views. The unit has 2 beds.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Fan, Private entrance, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk
Bedroom:
Walk-in closet, Wardrobe or closet, Linens
View:
View, City view
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Two-Bedroom Apartment
Guests: 6
Area: 110 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This apartment features a rooftop pool. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-equipped kitchen features a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment provides a flat-screen TV with streaming services, a private entrance, a mini-bar, a coffee machine as well as garden views. The unit offers 3 beds.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Fan, Private entrance, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Oven, Coffee machine, Dining table
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk, Sitting area, Sofa, Dining area
Bedroom:
Walk-in closet, Wardrobe or closet, Linens
View:
View, Garden view, Inner courtyard view
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
King Room with Terrace
Guests: 2
Area: 50 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This double room features a balcony, private entrance, mini-bar and Alexa-virtual assistant.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Fan, Private entrance, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk
Bedroom:
Walk-in closet, Wardrobe or closet, Linens
View:
View, Garden view, Inner courtyard view
Outdoors:
Terrace, Outdoor furniture
Accessibility:
Entire unit located on ground floor, Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Twin Room with Terrace
Guests: 4
Area: 60 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This twin room has a balcony, mini-bar,tile/marble floor and Alexa-virtual assistant.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Fan, Private entrance, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Living Area:
Desk
Bedroom:
Walk-in closet, Wardrobe or closet, Linens
View:
View, Garden view, Inner courtyard view
Outdoors:
Terrace, Outdoor furniture
Accessibility:
Entire unit located on ground floor, Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Standard King Room
Guests: 4
Area: 25 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
This double room's special feature is the rooftop pool. This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views.
Food & Drink:
Minibar
General:
Safe, Air conditioning, Fan, Private entrance, Mosquito net, Trash cans, Smoke Alarm, Fire extinguisher, Key card access
Media & Technology:
TV, Telephone, Flat-screen TV, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony
Living Area:
Desk
Bedroom:
Walk-in closet, Wardrobe or closet, Linens
View:
View, City view
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Adapter, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool towels
Physical distancing:
Single-room AC for guest accommodation
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Towels, Toilet paper, Shampoo, Conditioner, Body soap
Traveler's reviews
8.3
Very good
179 reviews
Staff
8.47
Facility
8.77
Cleanliness
8.91
Comfort
8.97
Location
8.45
Price quality
8.49
Area Info
Restaurants & cafes
Animal Social Club
1.7 km
Downtown Tulum
1.5 km
STARBUCKS
1.3 km
Liefs
100 m
Eleana Tulum
20 m
Ático Rooftop Bar & Lounge
250 m
Beaches in the Neighborhood
South Tulum Beach
2.3 km
Las Palmas Beach
3.6 km
Paraíso Beach
4.3 km
Playa Pescadores
4.6 km
Playa Santa Fe
4.3 km
What's nearby
Parque Nacional Tulum
2.7 km
Parque Nacional Tulum
3.3 km
Tulum Archeological Site
3.7 km
Sian Ka´an Biosphere Reserve
13 km
Xcacel-Xcacelito
19 km
Closest airports
Playa del Carmen National Airport
61 km
Tulum Naval Air Station
3 km
Tulum International Airport
39 km
Public transport
Tulum Bus station
2.2 km
Bus station Tulum Ruins
2.9 km
Facilities - Naala Tulum
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Airport shuttle
- Express check-in/out
- Packed lunches
- Car rental
- Tour desk
- Fax/Photocopying
- Baggage storage
- Concierge
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Thermometers for guests provided by property
- Face masks for guests available
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Wine/Champagne
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
General
- Non-smoking rooms
- Family rooms
- Elevator
- Safe
- Air conditioning
- Designated smoking area
Pool and Spa
- Rooftop pool
- Infinity pool
- Pool with view
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
- Parking
- Parking on site
- Private Parking
- Parking garage
- Accessible parking
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Internet
- Internet
- Wifi
- Free Wifi
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers between staff and guests in appropriate areas
Activities
- Solarium
- Public Bath
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard
The Fine Print
In the event of an early departure, the property will charge you the full amount for your stay.
Frequently Asked Questions
Check-in is available from 15:00, and check-out is until 12:00.
Naala Tulum provides business services such as Meeting/Banquet facilities and Fax/Photocopying.
Naala Tulum offers rooms from MX$976 per night.
Naala Tulum features multiple places to eat or drink on site, including Restaurant, Bar and Snack bar.
Guests may book breakfast at Naala Tulum for MX$294.59 per guest.
Hotel staff at Naala Tulum provide assistance in English and Spanish.
Naala Tulum provides Accessible parking to support guests with reduced mobility.
The area offers several landmarks, including Parque Nacional Tulum (2.6 km), Parque Nacional Tulum (2.4 km), Tulum Archeological Site (2.5 km) and Sian Ka'an Biosphere Reserve (13 km), which are easily reachable from the property.
Naala Tulum is located at the following address: Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, Tulum, Mexico.
Hotel offers rooms like Deluxe King Room, Deluxe Quadruple Room, Two-Bedroom Apartment and King Room with Terrace.
Guests have access to paid parking at hotel.
There are dining options near Naala Tulum, including Liefs (100 m) and Ático Rooftop Bar & Lounge (250 m).
Naala Tulum offers several swimming pool facilities, including outdoor pool (year-round) and rooftop pool.
Airport transfer is available at Naala Tulum for an additional charge.
Guests can access spa facilities available at Naala Tulum.
Tulum Naval Air Station can be reached within a distance of about 3 km.
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