Chaac in Tulum – Updated 2026 prices and secure booking

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Hotels in Tulum

Chaac

250 Calle 33, Tulum, Mexico

Fair

2 reviews

5.5

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Most popular services

24-hour front desk

Fitness centre

Non-smoking rooms

Shuttle service

Free parking

Internet

Safety deposit box

Car hire

Free Wi-Fi

Pool

Air conditioning

Designated smoking area

Daily maid service

Rooms

Choose dates to see prices

Check-in - Check-out

Guests and rooms

2 Adults 0 Children - 1 Room

King Suite with Balcony

Guests: 2

Area: 42 m²

BedRoom

1 x Queen bed(s) (151-180 cm wide)

Room description:

Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with garden views, this suite also offers a washing machine and a flat-screen TV with streaming services. The unit offers 1 bed.

Food & Drink:

Tea/Coffee maker

General:

Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access

Media & Technology:

TV, Flat-screen TV, Streaming service (like Netflix)

Outdoors:

Balcony, Patio, Outdoor furniture, Outdoor dining area

Kitchen:

Refrigerator, Microwave, Washing machine, Kitchenware, Stovetop, Toaster, Cleaning products, Coffee machine, Dining table, Wine glasses

Living Area:

Sitting area, Sofa, Dining area

Bedroom:

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View:

View, Garden view

Accessibility:

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa:

Pool towels

Room Amenities:

Socket near the bed, Non-feather pillow

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap

Show prices

King Suite with Balcony

Guests: 2

Area: 42 m²

BedRoom

1 x Queen bed(s) (151-180 cm wide)

Room description:

Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with garden views, this suite also offers a washing machine and a flat-screen TV with streaming services. The unit has 1 bed.

Food & Drink:

Tea/Coffee maker

General:

Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access

Media & Technology:

TV, Flat-screen TV, Streaming service (like Netflix)

Outdoors:

Balcony, Patio, Outdoor furniture, Outdoor dining area

Kitchen:

Refrigerator, Microwave, Washing machine, Kitchenware, Stovetop, Toaster, Cleaning products, Coffee machine, Dining table, Wine glasses

Living Area:

Sitting area, Sofa, Dining area

Bedroom:

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View:

View, Garden view

Accessibility:

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa:

Pool towels

Room Amenities:

Socket near the bed, Non-feather pillow

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap

Show prices

King Suite with Balcony

Guests: 2

Area: 42 m²

BedRoom

1 x Queen bed(s) (151-180 cm wide)

Room description:

Featuring a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with garden views, this suite also provides a washing machine and a flat-screen TV with streaming services. The unit offers 1 bed.

Food & Drink:

Tea/Coffee maker

General:

Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access

Media & Technology:

TV, Flat-screen TV, Streaming service (like Netflix)

Outdoors:

Balcony, Patio, Outdoor furniture, Outdoor dining area

Kitchen:

Refrigerator, Microwave, Washing machine, Kitchenware, Stovetop, Toaster, Cleaning products, Coffee machine, Dining table, Wine glasses

Living Area:

Sitting area, Sofa, Dining area

Bedroom:

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View:

View, Garden view

Accessibility:

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa:

Pool towels

Room Amenities:

Socket near the bed, Non-feather pillow

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap

Show prices

King Suite with Balcony

Guests: 2

Area: 42 m²

BedRoom

1 x Sofa bed (Variable size)

Room description:

This air-conditioned suite includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

Food & Drink:

Tea/Coffee maker

General:

Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access

Media & Technology:

TV, Flat-screen TV, Streaming service (like Netflix)

Outdoors:

Balcony, Patio, Outdoor furniture, Outdoor dining area

Kitchen:

Refrigerator, Microwave, Washing machine, Kitchenware, Stovetop, Toaster, Cleaning products, Coffee machine, Dining table, Wine glasses

Living Area:

Sitting area, Dining area

Bedroom:

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View:

View, Garden view

Accessibility:

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa:

Pool towels

Room Amenities:

Socket near the bed, Non-feather pillow

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap

Show prices

Suite with Terrace

Guests: 2

Area: 42 m²

BedRoom

1 x Sofa bed (Variable size)

Room description:

This air-conditioned suite is consisted of of a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Food & Drink:

Tea/Coffee maker

General:

Safe, Air conditioning, Iron, Fan, Private entrance, Trash cans, Key access

Media & Technology:

TV, Flat-screen TV, Streaming service (like Netflix)

Kitchen:

Refrigerator, Microwave, Washing machine, Kitchenware, Stovetop, Toaster, Cleaning products, Coffee machine, Dining table, Wine glasses

Living Area:

Sitting area, Dining area

Outdoors:

Patio, Terrace, Outdoor furniture, Outdoor dining area

Bedroom:

Extra long beds (> 6.5 ft), Wardrobe or closet, Linens

View:

Garden view

Accessibility:

Entire unit located on ground floor

Pool and Spa:

Pool towels

Room Amenities:

Socket near the bed, Non-feather pillow

Physical distancing:

Single-room AC for guest accommodation

Bathroom Facilities:

Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap

Show prices

Traveler's reviews

5.5

Fair

2 reviews

Staff

6.25

Facility

6.25

Cleanliness

6.25

Comfort

Location

6.25

Price quality

6.25

Area Info

Restaurants & cafes

Aroma Tulum

1.4 km

Club de Playa Ana y José

1.1 km

Me Latte Café Tulum

2.1 km

Bal Nak

1.1 km

Palma Central

1.2 km

Aroma Café Tulum

600 m

Beaches in the Neighborhood

South Tulum Beach

6 km

Las Palmas Beach

7 km

Paraíso Beach

7 km

Playa Pescadores

6 km

Playa Santa Fe

6 km

What's nearby

Parque Nacional Tulum

6 km

Parque Nacional Tulum

5 km

Tulum Archeological Site

6 km

Sian Ka´an Biosphere Reserve

15 km

Closest airports

Playa del Carmen National Airport

63 km

Tulum Naval Air Station

3.2 km

Tulum International Airport

37 km

Public transport

Tulum Bus station

1.7 km

Bus station Tulum Ruins

5 km

Facilities - Chaac

Services

24-hour front desk
Airport shuttle
Babysitting/Child services
Laundry
Express check-in/out
Car rental
Concierge
Private check-in/out
Shuttle service (additional charge)
Airport shuttle (additional charge)
Daily housekeeping
Grocery deliveries
Shuttle service

Activities

Fitness center
Massage
Diving
Snorkeling
Spa/Wellness packages
Back massage
Neck massage
Foot massage
Couples' massage
Head massage
Hand massage
Full-body massage
Fitness

General

Non-smoking rooms
Facilities for disabled guests
Elevator
Safe
Smoke-free property
Air conditioning
Designated smoking area
Wifi in all areas

Outdoors

Terrace
Outdoor pool
Sun deck
Outdoor pool (year-round)
Outdoor furniture
Outdoor fireplace

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Property cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Parking

Parking
Free parking
Parking on site
Private Parking

Food & drink safety

Food can be delivered to guest accommodation
All plates, cutlery, glasses, and other tableware sanitized
Breakfast to-go containers
Delivered food covered securely

Internet

Internet
Wifi
Free Wifi

Safety & security

24-hour security
Key access
Key card access

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Access to healthcare professionals

Physical distancing

Contactless check-in/out
Cashless payment available
Mobile app for room service

Transportation

Airport pickup
Airport drop-off

Pool and Spa

Beach chairs/Loungers
Swimming pool

Accessibility

Wheelchair accessible

Front Desk Services

Invoice provided

House Rules

Check-in:

16:00

Check-out:

11:00

The Fine Print

This property does not accommodate bachelor(ette) or similar parties.

Frequently Asked Questions

When can I check in and check out at Chaac?

Check-in is from 16:00 and check-out is by 11:00.

What room categories are available to book at Chaac?

Accommodation options at hotel include King Suite with Balcony and Suite with Terrace.

Is free parking available at Chaac?

Free parking is provided for guests during their stay.

In which languages can guests communicate with staff at Chaac?

Guests can communicate with the staff in English and Spanish at Chaac.

What accessibility features are available at Chaac?

Chaac provides Facilities for disabled guests to support guests with reduced mobility.

What does Chaac offer for guests traveling with children?

Babysitting services are available at Chaac upon request.

How far is Chaac from the nearest airport?

Chaac lies around 6 km away from Tulum Naval Air Station.

What is the address of Chaac?

The accommodation is located at 250 Calle 33, Tulum, Mexico.

How much is a room at Chaac?

Rates at Chaac adjust based on availability. Enter your dates to check prices.

Does Chaac have a swimming pool?

An outdoor pool is available on site at Chaac all year.

Can guests use airport transfer services at Chaac?

Airport transfer is available at Chaac for an additional charge.

Does the accommodation provide access to spa or wellness facilities?

Multiple spa and wellness facilities are available on site at Chaac, including Spa/Wellness packages, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.

Which well-known landmarks are situated near Chaac?

The accommodation is located close to several attractions, such as Parque Nacional Tulum (1.9 km), Parque Nacional Tulum (4.8 km), Tulum Archeological Site (4.9 km) and Sian Ka'an Biosphere Reserve (10.5 km), which are easily accessible during the stay.