Biwa Tulum
Av. Satelite Norte y calle Bubullek, Tulum City Centre, Tulum, Mexico
Excellent
51 reviews
Most popular services
Restaurant
Fitness centre
Non-smoking rooms
Shuttle service
Business centre
Free parking
Internet
Safety deposit box
Car hire
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Daily maid service
Rooms
Choose dates to see prices
Double Room with Balcony
Guests: 3
Area: 32 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Cozy double room with balcony, perfect for a couple or a small family with a baby. You will enjoy a flat screen TV with Netflix, mini-bar, and hotel amenities.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Microwave, Kitchenware, Dryer, Coffee machine, Wine glasses
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk
View:
View, City view
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Roll-in shower, Raised toilet, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Complimentary breakfast in the executive lounge, Free gym access, Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Body soap
Twin Room
Guests: 3
Area: 32 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
Room description:
Comfortable twin room, perfect for friends or business traveler. You will enjoy a flat screen TV with Netflix, iPod dock, mini-bar, and hotel amenities.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Microwave, Kitchenware, Dryer, Coffee machine, Wine glasses
Living Area:
Desk
View:
View, City view
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Roll-in shower, Raised toilet, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Complimentary breakfast in the executive lounge, Free gym access, Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Body soap
Junior Suite with Balcony
Guests: 4
Area: 80 m²
BedRoom
2 x Twin bed(s) (90-130 cm wide)
BedRoom
1 x Queen bed(s) (151-180 cm wide)
BedRoom
Room description:
Wonderful Suite with balcony (60m2), excellent for families or group of friends. Completely equipped, 2 double rooms, kitchen, living room, flat TV with Netflix, iPod dock, mini-bar, and hotel amenities. 4 people included!
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Flat-screen TV
Services:
Wake-up service/Alarm clock, Wake-up service
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Dryer, Stovetop, Coffee machine, Wine glasses
Outdoors:
Balcony, Outdoor furniture
Living Area:
Desk, Sitting area, Sofa, Dining area
View:
View, City view
Bedroom:
Wardrobe or closet, Linens, Childrens' cribs
Accessibility:
Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Roll-in shower, Raised toilet, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed, Non-feather pillow, Hypoallergenic pillow
Pool and Spa:
Pool towels
Exclusive services:
Complimentary breakfast in the executive lounge, Free gym access, Concierge services
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Body soap
Traveler's reviews
8.7
Excellent
51 reviews
Staff
9.24
Facility
8.98
Cleanliness
9.32
Comfort
9.4
Location
8.96
Price quality
9.09
Area Info
Restaurants & cafes
Casa Palmeta
650 m
Animal Social Club
550 m
Downtown Tulum
500 m
El Asadero
150 m
Mil Amores Restaurante
200 m
Ukami
150 m
Beaches in the Neighborhood
Las Palmas Beach
5 km
Paraíso Beach
4.9 km
Playa Pescadores
4.4 km
Playa Santa Fe
4.1 km
Ruinas Beach
3.7 km
What's nearby
Parque Nacional Tulum
4.6 km
Parque Nacional Tulum
3.4 km
Tulum Archeological Site
3.7 km
Sian Ka´an Biosphere Reserve
15 km
Xcacel-Xcacelito
19 km
Closest airports
Playa del Carmen National Airport
61 km
Tulum Naval Air Station
3.3 km
Tulum International Airport
38 km
Public transport
Tulum Bus station
1 km
Bus station Tulum Ruins
2.7 km
Facilities - Biwa Tulum
Services
- Room service
- Meeting/Banquet facilities
- Airport shuttle
- Business center
- Laundry
- Car rental
- Fax/Photocopying
- Baggage storage
- Concierge
- Private check-in/out
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
Activities
- Fitness center
- Massage
- Pool table
- Public Bath
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
General
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Air conditioning
- Designated smoking area
- Wifi in all areas
Safety & security
- 24-hour security
- Key card access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Accessible parking
Food & Drink
- Restaurant
- Kids' meals
- Wine/Champagne
- Fruit
- Coffee house on site
Outdoors
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
Pool and Spa
- Heated pool
- Shallow end
- Beach chairs/Loungers
- Swimming pool
Internet
- Internet
- Wifi
- Free Wifi
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
Transportation
- Airport pickup
- Airport drop-off
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Diners Club, Red 6000
The Fine Print
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Frequently Asked Questions
Check-in starts at 15:00 and check-out is until 12:00.
A business center is available at Biwa Tulum, featuring Meeting/Banquet facilities, Business center and Fax/Photocopying.
A stay at Biwa Tulum can start from MX$1,164 per night.
Guests can dine at the on-site restaurant at Biwa Tulum.
Guests can book breakfast and lunch at Biwa Tulum for MX$4,713.41 and MX$5,106.19 per guest.
Hotel staff at Biwa Tulum provide assistance in English and Spanish.
Guests with mobility challenges can benefit from a range of accessibility options at Biwa Tulum, including Facilities for disabled guests and Accessible parking.
Nearby points of interest include Parque Nacional Tulum (3.9 km), Parque Nacional Tulum (3 km), Tulum Archeological Site (3.2 km) and Sian Ka'an Biosphere Reserve (13.9 km), giving guests convenient access to several notable locations in the area.
Biwa Tulum is situated at Av. Satelite Norte y calle Bubullek, Tulum, Mexico.
Biwa Tulum offers room types such as Double Room with Balcony, Twin Room and Junior Suite with Balcony.
Free on-site parking is available for guests.
There are dining options near Biwa Tulum, including Ukami (150 m), Downtown Tulum (400 m), Animal Social Club (550 m) and Casa Palmeta (600 m).
Guests have access to multiple swimming pools at Biwa Tulum, including outdoor pool (year-round) and heated pool.
Biwa Tulum offers airport transfers at an extra cost.
The accommodation features various wellness options, including Public Bath, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.
The accommodation is approximately 4.7 km away from Tulum Naval Air Station.
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