Aluna Resort Tulum
Poligono 04 Fraccion 05 Lote 04 S/N, Zama, Tulum, Mexico
Excellent
77 reviews
Most popular services
Restaurant
Pets allowed
Bar
24-hour front desk
Fitness centre
Non-smoking rooms
Business centre
Free parking
Internet
Safety deposit box
Spa
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Snack bar
Daily maid service
Rooms
Choose dates to see prices
Essential King Room with Balcony
Guests: 3
Area: 38 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Fan, Laptop safe, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV, iPod dock
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Living Area:
Sitting area, Sofa
View:
View, Garden view, Pool view
Bedroom:
Alarm clock, Wardrobe or closet, Linens
Room Amenities:
Clothes rack, Socket near the bed
Pool and Spa:
Pool towels
Accessibility:
Accessible by elevator
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap
Premium Queen Room with Balcony - Non-Smoking
Guests: 4
Area: 38 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Fan, Laptop safe, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV, iPod dock
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Living Area:
Sitting area
Bedroom:
Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens
View:
View, Garden view, Pool view
Room Amenities:
Clothes rack, Socket near the bed
Pool and Spa:
Pool towels
Accessibility:
Accessible by elevator
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap
Essential King Room
Guests: 3
Area: 38 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
1 x Sofa bed (Variable size)
Room description:
The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Fan, Laptop safe, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV, iPod dock
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Living Area:
Sitting area, Sofa
Bedroom:
Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens
View:
View, Garden view, Pool view
Accessibility:
Entire unit located on ground floor
Room Amenities:
Clothes rack, Socket near the bed
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap
One-Bedroom King Suite
Guests: 2
Area: 64 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Guests will have a special experience as the suite offers a hot tub. The spacious suite provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Laptop safe, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV, iPod dock, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Kitchen:
Refrigerator, Dining table
Living Area:
Sitting area, Sofa
Bedroom:
Extra long beds (> 6.5 ft), Walk-in closet, Alarm clock, Wardrobe or closet, Linens
View:
View, Garden view, Pool view
Accessibility:
Entire unit located on ground floor, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed
Pool and Spa:
Pool towels
Exclusive services:
Free spa access
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Additional bathroom, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap
Essential Queen Room with Two Queen Beds
Guests: 4
Area: 38 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Fan, Laptop safe, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV, iPod dock
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Living Area:
Sitting area
View:
View, Garden view, Pool view, Inner courtyard view
Bedroom:
Alarm clock, Wardrobe or closet, Linens
Accessibility:
Entire unit located on ground floor
Room Amenities:
Clothes rack, Socket near the bed
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap
Essential Queen Room with Two Queen Beds Mobility Accessible - Non-Smoking
Guests: 4
Area: 38 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Fan, Laptop safe, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV, iPod dock
Services:
Wake-up service/Alarm clock, Wake-up service
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Living Area:
Sitting area
View:
View, Garden view, Pool view, Inner courtyard view
Bedroom:
Alarm clock, Wardrobe or closet, Linens
Accessibility:
Entire unit located on ground floor, Entire unit wheelchair accessible, Toilet with grab rails, Roll-in shower, Lower sink, Shower chair
Room Amenities:
Clothes rack, Socket near the bed
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Bathtub or shower, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap
One-Bedroom King Suite with Balcony 2
Guests: 2
Area: 72 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
This suite's special feature is the hot tub. The spacious suite provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Laptop safe, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key card access
Media & Technology:
TV, Telephone, Radio, Satellite channels, Cable channels, Flat-screen TV, iPod dock, Streaming service (like Netflix)
Services:
Wake-up service/Alarm clock, Wake-up service
Activities:
Hot tub
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture
Kitchen:
Refrigerator, Dining table
Living Area:
Sitting area, Sofa
Bedroom:
Extra long beds (> 6.5 ft), Walk-in closet, Alarm clock, Wardrobe or closet, Linens, Childrens' cribs
View:
View, Garden view, Pool view
Accessibility:
Upper floors accessible by elevator, Upper floors accessible by stairs only, Accessible by elevator
Room Amenities:
Clothes rack, Socket near the bed
Pool and Spa:
Pool towels
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Slippers, Bathtub or shower, Additional bathroom, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap, Shower cap
Traveler's reviews
8.6
Excellent
77 reviews
Staff
9.14
Facility
8.88
Cleanliness
9.16
Comfort
9.2
Location
8.36
Price quality
8.36
Area Info
Restaurants & cafes
Casa Palmeta
2.1 km
Downtown Tulum
2 km
STARBUCKS
1.9 km
Parallel 20
3 m
Bhanu Sky Kitchen
2 m
Lara & Luca
250 m
Beaches in the Neighborhood
South Tulum Beach
2 km
Las Palmas Beach
3.4 km
Paraíso Beach
4.9 km
Playa Pescadores
4.7 km
Playa Santa Fe
4.4 km
What's nearby
Parque Nacional Tulum
2.6 km
Parque Nacional Tulum
3.4 km
Tulum Archeological Site
3.9 km
Sian Ka´an Biosphere Reserve
14 km
Closest airports
Playa del Carmen National Airport
63 km
Tulum Naval Air Station
3.4 km
Tulum International Airport
40 km
Public transport
Tulum Bus station
2.6 km
Bus station Tulum Ruins
3.3 km
Facilities - Aluna Resort Tulum
Activities
- Fitness center
- Spa
- Massage
- Cycling
- Snorkeling
- Beauty services
- Facial treatments
- Body treatments
- Body scrub
- Spa facilities
- Spa lounge/Relaxation area
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Fitness
- Yoga classes
- Temporary art galleries
- Bike tours
- Happy hour
- Cooking class
Services
- Room service
- Meeting/Banquet facilities
- 24-hour front desk
- Business center
- Laundry
- Packed lunches
- Tour desk
- Fax/Photocopying
- Baggage storage
- ATM on site
- Concierge
- Suit press
- Daily housekeeping
- Pet basket
- Pet bowls
General
- Pet friendly
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Elevator
- Safe
- Smoke-free property
- Air conditioning
- Designated smoking area
- Wifi in all areas
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet meals (on request)
- Kids' meals
- Kid-friendly buffet
- Wine/Champagne
- Fruit
Safety & security
- 24-hour security
- Key access
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
Pool and Spa
- Rooftop pool
- Pool with view
- Pool bar
- Shallow end
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Parking
- Parking
- Free parking
- Parking on site
- Private Parking
- Street parking
- Accessible parking
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun deck
- Outdoor pool (year-round)
- Outdoor furniture
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses, and other tableware sanitized
- Breakfast to-go containers
- Delivered food covered securely
Accessibility
- Wheelchair accessible
- Toilet with grab rails
- Raised toilet
- Lowered sink
Internet
- Internet
- Wifi
- Free Wifi
Physical distancing
- Cashless payment available
- Physical distancing rules followed
Front Desk Services
- Invoice provided
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
American Express, Visa, MasterCard, Red 6000, Solo, Bankcard
The Fine Print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.
Frequently Asked Questions
Check-in at Aluna Resort Tulum starts at 15:00, and check-out is until 12:00.
A business center is available at Aluna Resort Tulum, featuring Meeting/Banquet facilities, Business center and Fax/Photocopying.
Prices at Aluna Resort Tulum vary depending on selected dates and availability. Enter your dates to see current rates.
A range of on-site dining and refreshment options is available at Aluna Resort Tulum, including Restaurant, Bar and Snack bar.
Aluna Resort Tulum offers pet-friendly accommodation for guests traveling with animals.
Aluna Resort Tulum offers several swimming pool facilities, including outdoor pool (year-round) and rooftop pool.
Guests can arrange airport transfers directly through Aluna Resort Tulum.
The accommodation provides a range of entertainment activities, including Temporary art galleries and Cooking class.
The surroundings feature a number of notable sites, such as Parque Nacional Tulum (2.1 km), Parque Nacional Tulum (2.6 km), Tulum Archeological Site (2.8 km) and Sian Ka'an Biosphere Reserve (12.5 km), offering various opportunities for nearby visits.
Aluna Resort Tulum is located at Poligono 04 Fraccion 05 Lote 04 S/N, Tulum, Mexico.
Aluna Resort Tulum provides room categories including Essential King Room with Balcony and Premium Queen Room with Balcony - Non-Smoking.
Guests have access to complimentary parking on site.
For dining nearby, guests can visit Lara & Luca (300 m).
A daily breakfast service is available at Aluna Resort Tulum, priced at MX$589.18 per guest.
Guests can communicate with the staff in English and Spanish at Aluna Resort Tulum.
Guests with mobility challenges can benefit from a range of accessibility options at Aluna Resort Tulum, including Facilities for disabled guests, Accessible parking, Toilet with grab rails, Raised toilet and Lowered sink.
Multiple spa and wellness facilities are available on site at Aluna Resort Tulum, including Spa, Spa facilities, Spa lounge/Relaxation area, Spa/Wellness packages, Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.
The nearest airport, Tulum Naval Air Station, is located about 4.8 km from the property.
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